Archive for December 2012

Office furniture does not usually come to mind as a potential gift during the holiday season. Not many kids dream of a shiny new conference table under the Christmas tree. Few of them beg for a genuine reception desk so they can “play office”. We wish they did, but that’s probably not going to happen…

I was reminded recently of how small details can affect customer satisfaction with an online transaction. A new customer just placed an online order with Modern Office and was very concerned about what would happen should she need to return her order, particularly because she paid via PayPal. She called us to ask about our…